What’s in an Oh Mother Care Kit?
Each quarter’s care kit will vary but you can expect to see between 6 and 8 different products. To ensure you get this variety, most of these products will be half-size items (but in some cases, full size). You will usually be able to get multiple uses out of each product. Each quarter will consistently feature a tea, a sweet treat or snack item, inspiring mantra and recipe cards and a bath or shower product. In addition to these, other products that you may receive in your care kit include lip balm, foot soak/scrub, facial cleanser or oil, soy or beeswax candle, hair product, body lotion, hand and foot salve, aromatherapy spray or artisan soap.
I want to purchase an Oh Mother Care Kit but it is halfway through the quarter/season, is this still possible?
Absolutely! As long as that quarter’s care kit have not been sold out, you can purchase your subscription and it will be shipped out to you right away. Our advice would be to order yours as soon as you can so you don’t miss out!
When is the best time for me to order my Oh Mother Care Kit subscription?
Because a limited quantity of care kits will be sold, it is best to place your order during the pre-orders period. This will begin 60 days before each quarter begins;
Spring Quarter Pre-orders begin in January
Summer Quarter Pre-orders begin in April
Fall Quarter Pre-orders begin in July
Winter Quarter Pre-orders begin in October
Can I purchase a single quarter’s box without subscribing?
Yes! We do offer an option to purchase a one-off Oh Mother Care Kit at a premium with no subscription required. It is a one time charge of $89.95 (FREE SHIPPING).
What is your Return or Refund Policy?
All sales of Oh Mother Care Kits are final. If you feel you are missing a product from your kit (based on the featured vendors card included with your kit) please email us at firstname.lastname@example.org to let us know.
When will I receive my first kit?
Oh Mother Care Kits are shipped the first week of March, June, September and December. As long as you sign up before the next quarter’s billing cycle (see below), we will send you the current quarter’s Oh Mother Care Kit. If you sign-up between the next billing cycle date and the shipping date of the next box, you can expect to receive your box by the middle of the following month.
Example: If you sign-up on September 20th, you will receive a Fall Oh Mother Care Kit within 1 to 2 weeks. You will then be re-billed on November 1st for the Winter Oh Mother Care Kit, which ships the first week of December.
Can a Subscription be given as a gift?
Certainly. When you place your order, simply enter a different shipping address at checkout and we will send the kits to that address as a gift. You can download our printable gift card to give to the person receiving a subscription of Oh Mother Care Kits. As well, we have an option to include a handwritten gift card in the box when it is shipped. You specify the message at checkout.
Do you ship internationally?
Currently, we are only shipping subscriptions and kits to Canadian addresses.
What are the shipping costs?
Shipping is currently included in the price of an Oh Mother Care Kit single kit purchase or subscription (quarterly or annual).
When will I be billed?
You are billed immediately after signing up for your first kit. All subscriptions are subject to automatic renewal and re-billing each quarter. This happens on a billing cycle (see below), based on a month prior to the quarterly shipment date.
For pre-paid annual subscriptions, we charge your credit card with a one-time payment (for 4 quarters), at the time of purchase. With pre-paid annual subscriptions, you will be re-billed on the anniversary date of your purchase.
- February 1st (for the Spring Oh Mother Care Kit)
- May 1st (for the Summer Oh Mother Care Kit)
- August 1st (for the Fall Oh Mother Care Kit)
- November 1st (for the Winter Oh Mother Care Kit)
Example: If you subscribe to a quarterly subscription on June 17th, you will receive a Summer Oh Mother Care Kit. You will then be re-billed on August 1st and a Fall Oh Mother Care Kit will be shipped to you the first week of September.
What is your subscription cancellation policy?
Subscriptions can be cancelled anytime by logging into your account and cancelling. If you cancel after your card has been billed but before you receive your next Oh Mother Care Kit there are no refunds available. You will be shipped your next care kit and then no longer charged moving forward. We require 30 days of lead time to place orders and assemble your kits for shipping.
I have signed up for subscription but I have not yet received my kit?
We ship our kits via Canada Post. Most addresses in Canada will receive their Oh Mother Care kits within 1 to 2 weeks. If you feel you have been waiting longer than this, please email email@example.com and we’ll investigate. If the address you provided at time of checkout is incorrect and the package was unclaimed and/or returned to Oh Mother Care Kits, we will charge an additional $14.95 flat rate shipping fee to re-ship the box.
How can I change the credit card I have on file?
You can change your credit card on file by logging into your account, click “view” next to the subscription for which you would like to change your credit card, then click the change payment button on the following screen. Follow the instructions on the screen to update your credit card on file.
How can I change the shipping address I have on file?
You can change your shipping address on file by logging into your account, click “view” next to the subscription for which you would like to change your address, then click the change address button on the following screen. You will be brought to the change address screen. Update your new address and click the “save address” button at the bottom of the page.
I would really love to give an Oh Mother Care Kit as a baby shower gift, do you ever specialize your care kits for pregnant women or new moms?
We believe that Oh Mother Care Kits make a fabulous gift for moms at most every stage of motherhood. However, we also recognize that there are certain ingredients or herbs that are best avoided during pregnancy or breastfeeding. Also, there are many wonderful, natural products out there that can be very helpful at addressing prenatal ailments or concerns or helping women to heal after childbirth. With this in mind, we are currently working on curating two specialized care kits; one for pregnancy and one for postpartum. These will be available for purchase as a one-off care kits. It is likely that these two kits will be available for purchase sometime in the near future. Want to get notified when these specialized kits are available? Join our Momma Wellness Newsletter to receive important news and updates.